Frequently Asked Questions
If you have a question that’s not answered here please feel free to contact us here.
I have taken on commissions from Maine to Mexico, from Hawaii to Maryland. As a wood-turner, I will be glad and honored to make a custom wood-turning to your specifications. You may perhaps have a special piece of wood from an heirloom tree that you would like to see memorialized into a creative decorative or functional work of art, or you may have seen one of my turnings that you liked but was not available for reason of it being already sold or given to someone you know.
All of my artistic /one of a kind pieces are handled, packaged, and shipped from our studio space in a sound and solid packing enclosure. What this means is a piece or pieces are gingerly wrapped in bubble wrap before it is placed in the first box which is large enough in size to be filled with pellets or air packets for maximum protection and to minimize movement of the shipped piece.
Box no.1 is now tagged with the shipping destination information (as a precaution) before it is placed into a second slightly larger box (double boxed). The second box is sized with at least 1 to 2 inches of space for pellets or air packets on all six sides. All seams are wrapped and reinforced.
The complete package is shipped through the most economical means unless a customer dictates otherwise. We will request that each package is tracked for shipping progress and peace of mind and, additionally, we insure the piece(s) for its face value. At this point we will bill the client’s credit card for the S&H cost.
This practice has been adjusted over the years as a means to afford clients a bit of comfort knowing that their purchase should arrive safely and intact. With over 25 years of shipping my turned pieces to Asia, Europe and all over North America we assure you that we take extreme measures to minimize all shipping and handling problems; outside of me personally delivering the piece there is not much more I can do.
It wasn’t obvious to me until much later in my artistic career that my upbringing as a youngster growing up in Hawaii had an enormous influence on my woodturning creations. My grandparents on both sides maternal and paternal were supporters of the arts in Hawaii in different ways. One set of grandparents were collectors and supporters of glass artisans, the other side were professional lei makers and musicians. Their influences at times still come to me in my creations, now I see shapes that were long ago etched in my memory and growing up in Hawaii.
Due to my workload and retirement schedule woodturning classes have been suspended. On occasion I will open my shop space for a demonstration and question and answer session, announcements and schedule are announced in the newsletter.
Yes. We are happy to accept Visa, MasterCard and American Express. We process credit card payments directly and not through Paypal and there is no surcharge.